NETCARE PARKLANE HOSPITAL'S REPULSIVE SERVICE!!!

Ive been waiting for over a month and half for feedback from a case man from parklane to give my medical aid feedback so that they can finalise payout. After being sent from pillar to post claiming that its not their reponsibility to finalise auth codes. Today I find out that they are going to hand me over because payment has not been finalised. How on earth is payment supposed to be finalised when your staff wont give my medical aid the full information that they require. I need to somehow beg and drive around like a mad women for them to just give feedback. This is beyond pathetic from their case managers. I am beyond disgusted with thier attitudes and lack of action!