Netcare Mulbarton hospital ****ty nurse service

Nursing responses and understanding of their responsibilities. I had to wait and wait for requests to be fulfilled and one of the requests was for insulin my doctor had ordered which took 45 minutes to receive. When water was requested. I was told it would be brought but never received it and my mother had to buy water and bring it to me. My pain medication was brought to me just before i was discharged at 5pm instead of 2 hours after my procedure which ended at 10:30am. This was the worst service ever Received from Netcare Mulbarton hospital ever. I layed in room number 5 ward C on the 3rd floor. My procedure was done on the 22 March 2024 at 08:30am. Please better the response to request as well as responsibilities of the nurses there