1 reviews | Active since Oct 2017
Netcare Milpark Hospital deserves to be nationalized
Early morning of Sunday the 29 October 2017 I took a friend to Milpark Hospital. Her eyes were severely swollen and the pain was intense. Upon arrival she was taken to a consulting room as I opened a file for her, this process was rather quick and smooth. I then waited for her at the reception area, an hour later I enquired about her situation since there was no communication or progress report from the nurses nor doctor about her situation. It was appauling to find out that the doctor had not seen her, she was just tossing ang turning on the hospital bed. The doctor then saw her and he basically did what we had already done prior to opting for hospital. He left to attend other patients as he was the only doctor on call, came back 2 hours later just to merely order the nurses to bandage her eyes, gave her a prescription and discharged her. She left the hospital with the same pain she came with and the answer we got from the doctor was that, there is no explanation for her pain. Basically 4 hours later: charged medical bill, poor service from stuff, still in pain and no answer.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
