1 reviews | Active since Jan 2017
Netcare Listed my name on Credit Bureau but they cant explain what the amount is for to Discovery Medical Aid
I’ve received an Invoice from Netcare Parklane that has an overdue amount of R2,428.87
it was for my hospital stay in July 2017 when I was giving birth
I've sent Discovery an Email in December 2016 to enquire why the outstanding balance was not paid. I then started getting email from Mischelle Amos on 23 August 2017 and i responded on 24 August 2017 to acknowledge the email and to inform Mischelle that ive resend the Invoice to Discovery and the Reference no from Discovery ( WRefNo# ********** 149#- -MailRef# ********** 376#-). Discovery also sent an email to ********** requesting Netcare to provide them with the clinical indication for the extended length of stay.... They didnt get any response. When i check my Credit Report this month it shows Netcare has listed me.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.