Netcare Kuilsriver WORST Hospital

You really deserve a ZERO star. My son was admitted to Paed’s ward today.

First issue was the lack of communication and my son who needed to have a Lung Function Test never received it due to zero communication between departments and he had then been sent for Xray, when the Lung Function was now wanting him, instead of things being switched around, we lost that appointment. And Lung Function Doctor isn’t there now tomorrow, which is Friday.

Bedding in Paed’s ward is a joke.

You don’t have sufficient bedding on the patients beds, very thin blanket, no thick duvet to keep a child warm, nothing that is cotton that is gentle on kids skin, especially for Eczema skin.

Then you expect parents to sleep on Lazy Boys (the one by my son’s bed that I tried to open, I have actually hurt my shoulder from trying to open it, so thanks for that and the pain I’m in) and the one by his bed landed up being faulty. 😡

After complaining, they brought another chair, but how must one sleep on these stupid chairs when they don’t lock open, so when you move, they start collapsing, how must you sleep on it.

No bedding was offered to me as the parent, I had asked for a blanket earlier in the day that as soon as I put it onto my skin, it started making my skin itch. I asked for another blanket which was as thin as anything, still not cotton like I needed and asked for. No sheets were provided for the Lazy Boy so you are laying on the dreadful germ filled fabric, no pillows for parents, NOTHING.

Parents are an after thought when it comes to bed time and getting a comfortable nights sleep especially if they are spending a few days in hospital and needing their energy and to feel rested.

The one nurse said, oh some parents land up sleeping with their kids, so now the patient can’t sleep well because of sharing a bed on a squished bed.

I booked us out today after 22:20 due to not being able to handle any more of this bad treatment from Netcare.

We went even given my son’s asthma pump and nose spray which medical aid will have paid for and my son used this evening in hospital. So now you have kept that. 😡

Some of the staff like Mandy were lovely, but the rest of the staff were not extremely friendly.

This has been the worst Paed’s experience at any hospital that we have ever had. Mediclinic at least care about their patients and the parents, proper cot beds, bedding.

I will make sure we never visit a Netcare facility again for any medical treatment .