NETCARE IS DISGUSTING IN THEIR BILLING

One of our claims was never submitted to our medical aid. It went over into a still claim, so i have sent and email to *** on the 23rd of October at 12:43, I have requested her to please send me the proof that she has submitted the claim to our medical aid or at least to resubmit it with a motivation for them to pay for the account. We have been handed over by Netcare but i do not think that this is our mistake as they have never submitted the claim. Account number ***.