Netcare Hospital Margate Sucks

The review is about Netcare Hospital Margate. My mother has been in and out of the hospital several times in the past months with zero improvement of her health condition. On the 8th of November she became extremely confused and it seems as if she was hallucinating. My parents are elderly and during the time that my father phoned me, I could here that my mother was very confused as she was saying nonsensical things to the patients and other visitors around her. Although she made quite a seen there was no staff even close to assist my father. He could not leave her by herself and I had to phone the hospital from Cape Town to get a response from the nurses in the medical ward. When I was eventually connected with the medical ward I tried to ask the nurse to assist my father. The nurse could hardly speak english and called my father and gave the phone to him, after having to leave my mom alone in that extremely confused state. My father tried to tell the nurses to help him with my mom and as I was listening on the phone, the phonecallwas abruptly ended, with nothing further said. I had to phone my father on his cellphone 5 minutes later to find that still nobody has taken the care to assist him with my mom.....I learnt later that they gave her something to calm her down but the confusion and hallucinations did not subside, after 2 hours. The doctor attending to my mother did not even care to come to the hospital and no further response from the hospital or nurses. I phoned the hospitalthis morning several times from 5:15 to 5:45 without anybody even attending to incoming calls on the general number for the hospital. When I eventually got to a nurse in the medical ward to enquire about my mom`s condition I again had to speak with someone who could not speak, nor understand english properly. I again enquired about her condition and tried to find out what the doctor said without any satisfactory response and eventually gave up on the phone call, and phoned my father to tell him he better try to get to the hospital to speak to the doctors involved as no information is forthcoming from the hospital. Netcare service has gone for a nosedive. Tests upon tests for the past 5 days, with no results, no report, no communication from the nursing staff or doctors. I am shocked to say the least. If my mother dies in that hospital, I will hold netcare and the staff accountable,