BG
BRONWEN G
1 reviews | Active since Feb 2015
04 Nov 2024, 15:53
netcare have gone to far
Goodday
I have recently been to two different hospitals within Netcare group to visit friends and family who have been admitted.
I am very angry as when you go to reception to find out what ward the patient is in they won't give you the information.
I understand that their is the POPI Act but Netcare have gone to far in not allowing us to visit patients.
Helpful (0)
Replies (3)0
Replies (3)
Netcare's replyOfficial
05 Nov 2024, 07:45Morning Bronwen. I am sorry to hear that you've had a frustrating time in our hospitals. Please understand that our patients' privacy and wellbeing is our priority and as such we cannot divulge any information whatsoever about them to the public. Take care, Lynne.
Netcare's reply05 Nov 2024, 07:45
Official
Morning Bronwen. I am sorry to hear that you've had a frustrating time in our hospitals. Please understand that our patients' privacy and wellbeing is our priority and as such we cannot divulge any information whatsoever about them to the public. Take care, Lynne.
BG
BRONWEN G's updateReviewer Update
05 Nov 2024, 07:50Unfortunately Lynne, your policies don't make sense.
I dont think I am the only one to complain about this.
Patients look forward to having visitors i am not asking for a medical diagnosis. If I was , I would go and speak to the doctor involved.
Netcare only worries about their own pocket and not the patients well being.
I dont think I am the only one to complain about this.
Patients look forward to having visitors i am not asking for a medical diagnosis. If I was , I would go and speak to the doctor involved.
Netcare only worries about their own pocket and not the patients well being.
BG
BRONWEN G's update05 Nov 2024, 07:50
Reviewer Update
Unfortunately Lynne, your policies don't make sense.
I dont think I am the only one to complain about this.
Patients look forward to having visitors i am not asking for a medical diagnosis. If I was , I would go and speak to the doctor involved.
Netcare only worries about their own pocket and not the patients well being.
I dont think I am the only one to complain about this.
Patients look forward to having visitors i am not asking for a medical diagnosis. If I was , I would go and speak to the doctor involved.
Netcare only worries about their own pocket and not the patients well being.
Netcare's replyOfficial
05 Nov 2024, 08:11Hi Bronwen. You are most welcome to contact the patient to establish which ward they are in. All the best, Lynne.
Netcare's reply05 Nov 2024, 08:11
Official
Hi Bronwen. You are most welcome to contact the patient to establish which ward they are in. All the best, Lynne.