Netcare GREENACRES

Netcare GREENACRES WAS, IS AND ALWAYS WILL BE THE WORST. They might as well transition into a government hospital. The year 2021, I ended up in the ER, I was high risk pregnancy, and I started to bleed, when a receptionist told me that I had to wait and that there are other people that is more important that needs medical service. I complained, management phoned me, and apologized.

3 years later, nothing has changed. On Saturday I was there with my 3 month old baby who had fever of 39degrees, he was screaming of pain, and was very ill. After waiting for 4 hours, a doctor came to see me, examined my baby, but basically just administered fever medication, and then pressed my babies belly, while commenting "that is sore, little one" As I'm writing this, my baby is in hospital in the Western cape, and had to be admitted because of a severe abscess in the side of his pelvis, which they have missed. While I was sitting in casualty, there was another dr/nurse talking to a patient, and I got so frustrated when I heard the horrible discussion he had with the patient.

Firstly, the repeat of what happened to me, happened to another guy. It was said that they had told the guy he needed to wait, because he was not yet dying, or even close to death, so he must wait until they have helped all the severely ill patients first.

The discussion then continued with laughter, and I heard how he was telling the patient that he will make the patient wait even longer now since he was rude, and were forced to be seen.

They laughed, and said that practically you have to be half dead to be pushed forward since there is only 1 dr.

Now my question is: why are we paying for private care, if we are treated like nobodies?

You'd expect that behavior from a government hospital, but this is really the second time I've endured this, which tells me that my complaint 3 years ago were never addressed.

I was so saddened by this whole discussion, it made me want to lose my **** is the casualty, but I composed myself for the sake of my child.

Healthcare workers are there to assist, but what gives them the right to choose who gets to live, and who not?

Check your staff, they are bringing the service down. I mentioned it to one of the members working at the hospital that my baby is admitted to, and she told me she was a previous staff member at the Netcare group too, and she left because of the way people are being treated inhuman. I will never return to that again.

Huge thank you to the Mediclinic group for treating my baby that was admitted because of netcare Greenacres who failed to treat my child like a paying customer, and a human being who was suffering.

For all I care, I don't even want/expect a reply, because I will just get an apology, but nothing will be done. I feel sorry for the future victims who will die at the hands of the staff because of their negligent behavior.

Why become a Healthcare worker, if you want to gamble with people's lives?

You suck NEtCARE GREENACRES!!

SAVE YOUR APOLOGIES FOR THE FAMILIES WHO WILL HAVE TO COPE WITH A LOSS OF A LOVED ONE, BECAUSE YOU GUYS FAILED THEM.

MIGHT AS WELL BE LIVINGSTONE.