CH
Chandre H
1 reviews | Active since Feb 2016
15 Feb 2016, 09:56
Netcare does not care to respond to complaints
On 2 February 2016 I lodged a complaint on Hello Peter regarding service that was received when my husband was in hospital.<br> <br> Netcare was very quick to respond the next day that they acknowleged my complaint, and will provide feedback soon. 12 days has gone by without anyone reacting or responding to my querie further. This is completely unacceptable!!!!!
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Netcare's replyOfficial
15 Feb 2016, 10:21Hello chandrehagemann,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply15 Feb 2016, 10:21
Official
Hello chandrehagemann,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team