1 reviews | Active since Nov 2016
Netcare Customer Service Sucks
<p>The ICU staff in Surical ward has jo clue on how to talk to customers</p> <p> </p> <p>the lady at reception cant use words like excuse me of please can you repeat. The also refered to my kid a that child. </p> <p> </p> <p>This needs to be addressed</p> <p> </p> <p>she doesnt even have the audacity to apologise after i addressed it with them. I was around for a hour or so afterwards. </p> <p> </p> <p> </p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0 Netcare.