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zakhele N

1 reviews | Active since Nov 2013

20 Jan 2022, 23:10

Netcare claiming for a service already PAID

To whom it may concern.

With regards to Acc ***, Netcare city gardens submitted the claim to discovery and it was paid however a second claim by the hospital was submitted again but discovery advised that "You do not have to pay this this claim line because the code billed is a service that is included in the main procedure code, you do not have to pay this amount R1141. 25. We have notified the health care provider."

Can I please have a way forward because as a client I feel inconvenienced especially by the hospital I keep on receiving sms notifications to settle a bill and according to my understanding I don't owe anything.

Regards,

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