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Vonani N

1 reviews | Active since Dec 2013

28 Jun 2018, 17:02

Netcare Blaauwberg Hospital (Sunningdale, Cape Town) & DR CARSTENS AND DE JAGER INC. admin team

I received a statement from Du Plessis & Partners Attorneys stating I had an unpaid account of R220.12 (Medical aid does not pay R100 administration fee the rest is interest charged by lawyers) with reference BUR ********** 63. Since I was not notified of this fee from your admin department I can settle the R100 outstanding as it is highly unfair to be penalized for Netcare & DR CARSTENS AND DE JAGER INC. *********** administration team.

The thing is Netcare sent me an sms that i must pay R100 which i did then why cant DR CARSTENS AND DE JAGER INC. also do the same thing than handing it over to attorneys without making sure that i dont wanna pay the amount?

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Replies (2)
Netcare
Netcare's reply04 Jul 2018, 09:39
Official

Good Day

Thank you for submitting your concern. We have referred the same to the customer care team at Netcare Blaauwberg Hospital, a member of which will be in contact with you shortly.

We have logged your concern on our CRM system and your reference number is CIRMit 61060.

Sincerely

The Netcare Customer Service Team

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Vonani N's update04 Jul 2018, 12:47
Reviewer Update
Thank you for assisting me, i just paid R100 than the R220 the lawyers demanding but going forward am no longer gonna use your service at all