1 reviews | Active since Oct 2010
Netcare billing nightmare
<p>Admitted in Greenacres hospital 17/12/16. My medical aid received the claim 19/1/17 and it was processed 25/1/17. Received a letter from medical aid that it was paid 31/1/17</p> <p>Since then had numerous calls and letters from headoffice that it is not paid. On May the 15th Karen v Vuuren from the Greenacres hospital verbally said the account is paid in full just to receive a call again 6/7/17 that account is still outstanding</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,