CAB
Chanel A. Brown

1 reviews | Active since May 2015

19 May 2018, 12:41

Netcare and OVAG int

Terrible accounts department!!! Account was paid in full in January 2018. Today 19/5/2018 OVAG int gives me a call stating my account is in arrears! This is unacceptable! Clearly Netcare and OVAG do not know what on earth they are doing. After I corresponded with them both on 8 January 2018 and 10 January 2018 that the account has been paid in full!

Useless company! And I am going to report this to Media 24.

0
Replies (1)
Netcare
Netcare's reply24 May 2018, 08:09
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.