Net-shouldn't-be-near-people

netcare sunning hill renal unit you are complete trash. your administrators have no clue what they doing, phones ring off the hook and they are soo lazy. expecting patients to do their job. your "management" is an absolute joke, in fact i can even use the word joke because jokes actually take effort. i have been going to sunning hill renal unit for over two years never once seen the manager of the unit. you leave the staff and unit leader to take the blame for your negligence. they should be paid your salary, they the ones actually doing something. Are you actually daring to call this "customer service"?! but you'll happily sit in the shadows sponge ridiculous amounts of money from patients like a bunch of ***ards. you force patients to sign forms that completely absolve you from taking anything accountability for your sub-standard "service". you shouldn't be allowed to "manage " anything, let alone peoples health care. where's the "care"? you should call yourselves net-negligence, net-cant-run-a-medical-centre. and i already know what will happen with this complaint, a mandated apology (not even a genuine one )from someone else doing your job, followed by your managers doing absolutely nothing to resolve this issue.