Net care Umhlanga hospital worst service received..

I was taken to trauma for chest pains on 2Jan 2026around midnight My 3 kids waited outside whilst a rude, insensitive nurse came Tru. I was made to lie on a couch with blooded sheet. She Put up a drip. N took Dr's orders to do an ecg. Give me 2x8mg xefo iv ect. They did bloods without asking me which lab I would prefer. I don't use any labs other than lancet lab. With who's permission was my blood tests run by Er internal lab. (an in house money making scheme)

The Dr never came to see me until around 6am the next mng 3january 2026. Then I was told the Dr on call was not answering to have me admitted from 2am until around 6am So this Dr on call was having a good sleep n getting pd for sleeping in his bed. Then my children kept coming in one by one asking the nurse what's going on. The nurse ignored my children my 3 children by the way 1.an attorney for SAPS 2 psychologist 3.educator They where told my medical aid was inactive My daughter paid the cash fees at reception The night nurse told my children it will cost R40 000 for my admission.. MY children agreed Then the morning admissions lady came and said it was R60 000 My children still agreed. Cause they knew there was no issues with the medical aid. Maybe cause it was 2.jan.begining of the new year there could have been errors. That's when the Dr came touched my tummy and said shame you must be inalot of pain.. And she left. I refused to then be admitted around 7am I left and went to another medical center.

I contacted the hospital to complain My complain was taken so lightly I had a meeting with Elton from Er. And 2 other staff members. Who promised to get back to me after the meeting. I sent Elton a message 2weeks after the meeting he said the lady to respond to me was on leave and when she gets back they will contact me. I tried contacting hospital manager numerous times she was away for a meeting.. Still waiting for her to contact me after leaving 11 messages. Via several messages and emails. One of the mails stated that I signed a RHT.. Who signed this. Cause I definitely did not. I asked for proof. N yet again. No reply from Umhlanga hospital. They just ghosted out

I am still waiting.. 6weeks now

During this time my medical aid was billed on the 6 January n they where paid. I requested all payments from my medical aid to be reversed. Cause if I was a cash patient when I got there how can you bill my medical aid. My chart clearly states private patient

Now I'm receiving accounts from the Umhlanga Hospital to pay for my trauma visit. I responded via email to Elton Please provide me answers to my meeting with you'll with all my complaints. Rather than sending me bills. Coming to Umhlanga trauma was traumatic to me as a patient And to my children whom where treated so badly. They where disrespected..

And please can sumone tell me how was sleeping on a couch that had blood on the sheet... Umhlanga hospital answer me. By ignoring me. I am not backing down for the injustice that was done to me or my family. I have engaged with an attorney..