Negligent and bad service

My sister was sick, i took her to Garden city hospital and firstly i was not allowed to go in with her. My wait in the waiting room was interminable. In fact i went to go ask what was going on only to find out that my sister FELL and she was lying on the bed with something on her eye. at first i didn't think it was that bad but after almost 3 hours . (Dr Ernest otlonba) told us a lie of what happened to my sister. The nurse was negligent that is why my sister had to get stitches. She went there because she was sick and we left with my sister having to get stitches in her face. if the nurse allowed me to go in with my sister that would of never happened. I didn't like the way we were treated by the nurse at all. I don't understand what the nurse did because when we got there my sister did inform them that she was dizzy. <br> <br> And i would like to find out why werent i allowed to be there with her.