1 reviews | Active since Jun 2018
Negligence at pedantic ward Netcare Clinton Alberton
On the 17 June 2018. At the Netcare Clinton in Alberton. In the pediatric ward the day staff was absolutely shocking. My daughter was admitted due to having high temperatures and a severe infection, caused by influenza A and boca virus. After the doctor visited in the morning the day staff where never to be seen again. We where told in the morning that we would go for X-rays and a sweat test after waiting all day until about 2 pm I eventually asked what was happening with the X-rays and sweat test only to be told that it had not been submitted and amazingly after complaining to the day staff magically the X-ray and sweat test arrived at the same time. Strange that on the afternoon my daughter temperature went up to 39.7 again I asked the day staff to please come and check her temperature it took close to 20min for anyone to attend to us. Later the next day around 3 pm my daughters temperature spiked again to 38.1 after complaining to the day staff yet again a nurse gave her medication in her drip for pain and fever. I noticed that something was dripping from where her drip was placed again I asked the day staff for assistance and I watched through the window as there was no rush to assist my daughter one nurse was constantly on the phone another was far to busy applying make up, and it took over 30min before I could take it no longer and had to again go and complain . by now her temperature had risen to dangerous numbers and still I must be confronted with a bad attitude from all the day staff. I find it shocking at the absolute negligent staff at the Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
