1 reviews | Active since Sept 2009
N1CITY HOSPITAL, NO AUTH REQUESTED, RESULTING IN ACC NOT PAID, BAD!!!!!!!
hospitalisation ********** 8, amount R1052.00, Hospital staff never requested Authorisation nr from my medical aid, resulting in me being responsible for the account, had numerous calls from their account dept, my husband tried to sort out, Maryna , in acc dept, unhelpful, and said husband must come in to sort out matter, he went in to sort out matter, was informed was error from hosp side, they will review/resubmit.. Same day i got sms notification that the account was handed over to attorney company..... PLEASE BE AWARE , EVEN IF YOU IN ISOLATION STATE,, AND EXPECT HOSP TO ASSIST, THEY DON'T .. I WANT THEM TO TAKE RESPONSIBILITY FOR THIS ACCOUNT.....
Good Afternoon
Thank you for bringing your concern to our attention.
We can confirm that we have referred that concern to the customer care team at the Netcare N1 City Hospital, a member of which will be in contact with you shortly.
Should you wish to contact us in the interim, you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***
Sincerely
The Netcare Customer Service Team
Good Afternoon
Thank you for bringing your concern to our attention.
We can confirm that we have referred that concern to the customer care team at the Netcare N1 City Hospital, a member of which will be in contact with you shortly.
Should you wish to contact us in the interim, you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***
Sincerely
The Netcare Customer Service Team
