TP
Tamzin P
1 reviews | Active since May 2018
19 May 2026, 16:01
N1 City's service is HORRIBLE
I have called N1 City's Accounts Department / Credit Control to find out about my account and if the link that I was sent is *****ulent. I was referring 3 times and the call was dropped on me once. Dismal "service". I am on the line making my FIFTH call and that was dropped as well.
Helpful (0)
Replies (4)0
Replies (4)
Netcare's replyOfficial
20 May 2026, 09:43Dear Tamzin. Im sorry to hear about your experience. I will escalate your feedback to the team and someone will call you soonest. Take care, Kamo
Netcare's reply20 May 2026, 09:43
Official
Dear Tamzin. Im sorry to hear about your experience. I will escalate your feedback to the team and someone will call you soonest. Take care, Kamo
TP
Tamzin P's updateReviewer Update
26 May 2026, 12:58Hi Komo, Shiley van Wyk has been helping me and has been amazing to work with. The issue is not resolved as yet, but she is making it her priority to assist me.
TP
Tamzin P's update26 May 2026, 12:58
Reviewer Update
Hi Komo, Shiley van Wyk has been helping me and has been amazing to work with. The issue is not resolved as yet, but she is making it her priority to assist me.
Netcare's replyOfficial
01 Jun 2026, 13:31Thank you for your feedback Tamzin
Netcare's reply01 Jun 2026, 13:31
Official
Thank you for your feedback Tamzin
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Tamzin P's updateReviewer Update
02 Jun 2026, 12:51Hi Kamo,
Unfortunately, I have had no joy with the Credit Control Team. Lameez and Shirley have done their best to assist me and escalated the matter to Head Office, namely Mayroenisha and Trevlin, but a week has passed and nobody has responded to my emails. It is so frustrating because it is such a simple matter that can be resolved in a few minutes.
Unfortunately, I have had no joy with the Credit Control Team. Lameez and Shirley have done their best to assist me and escalated the matter to Head Office, namely Mayroenisha and Trevlin, but a week has passed and nobody has responded to my emails. It is so frustrating because it is such a simple matter that can be resolved in a few minutes.
TP
Tamzin P's update02 Jun 2026, 12:51
Reviewer Update
Hi Kamo,
Unfortunately, I have had no joy with the Credit Control Team. Lameez and Shirley have done their best to assist me and escalated the matter to Head Office, namely Mayroenisha and Trevlin, but a week has passed and nobody has responded to my emails. It is so frustrating because it is such a simple matter that can be resolved in a few minutes.
Unfortunately, I have had no joy with the Credit Control Team. Lameez and Shirley have done their best to assist me and escalated the matter to Head Office, namely Mayroenisha and Trevlin, but a week has passed and nobody has responded to my emails. It is so frustrating because it is such a simple matter that can be resolved in a few minutes.