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Pierre Matthee-fouché

1 reviews | Active since Dec 2021

19 Nov 2024, 11:32

Montana Netcare not caring at all

On 11 March 2024 I had a hear attach, all I remember was the tremendous pain in my arm and chest. According to my sister and husband i flatlined and they had to schlock me to bring me back. I am grateful for the doctor who jumped on my chest and revived me. The hospitals cath-lab was under water. The Doctors who was suppose to be on duty were not at the hospital, my sister kept an phoning them but the one did not answer and the other one said he is not going to come to the hospital. I ended up in Fourways, Now the accounts are coming in - Discovery asked that the hospital administrator write a motivation for the bill to be paid. The case was handed to another person, I requested the same motivation but to date 8 months later I am still struggling. I really need someone to just listen and do the right thing.

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Replies (3)
Netcare
Netcare's reply19 Nov 2024, 11:46
Official
Morning Pierre. I am sorry to hear about your experience in our hospital. I will escalate your feedback to the hospital's management team. Take care, Lynne.
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Pierre Matthee-fouché's update19 Nov 2024, 12:00
Reviewer Update
Thank you so much Lynne,
Pierre
Netcare
Netcare's reply19 Nov 2024, 15:28
Official
No problem at all. Wishing you the very best. Lynne.