Montana hospital Poor service delivery

Never been so disappointed with this hospital od late it's no different with public hospital ..took my child there and went straight to emergency room at exactly 16:45 we were made to sit for long hours after 22:30 we were then told he'll be admitted but guess what we were only taken to his bed in approximately 02:30...all because there is one Dr at the emergency ward while the very one know that's the busiest ward to expect 1 doctor to take care of everyone