1 reviews | Active since Feb 2011
Millpark hospital pharmacy cover up.
My wife was admitted to the hospital. About 3-4 weeks ago on a Friday night she had direa problems and required some adult nappies. The person on duty refused to give her any nappies because \the medical aid won't pay for it""; patient and human rights. I reported the matter to the matron on the Monday. They would look into the matter;<br> I spoke to Mrs. Geerske via the phone. According to her the person we identified was not on duty; but then also admitted that they do not know which date the incident took place. The nursing staff; the matron; the assisted manager; nobody knows the date that the incident took place. Now I have a few questions:<br> 1) How did we know the person on duty ***** a veil?<br> 2) How do they know she was not on duty if they don't know the date?<br> 3) How come the matron; the nursing staff and the assistant manager (to whom I spoke on the Monday) don;t know the date?<br> This looks like a typical cover up. Mrs Geerske denies this but with the info I have I can not see it. I still expect a formal apology from the person responsible and do not accept any apology from anybody else. """
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34473
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34473
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
