SS
Samuel S

1 reviews | Active since Jul 2015

20 Jun 2016, 19:32

Maladministration and unprofessional practice lack of communication

<p>Recently I have been called by netcredit about my netcare account that was not pay/cover by medical aid I ask them to SMS me the bank details and reference number of they did I settle the account at once on these FNB acc ********** 4286 with ref ********** ********** 366 amount 815.70dat 01/06/2016 and send proof of payment to the given email address ********** To my surprise today i have received SMS from netcare demanding the same amount of money to be deposited on nedbank acc ********** 060 with a ref ********** ********** </p> <p><span style="font-family: 'Avenir W01';">I take these as lack of communication between netcredit and netcare itself there are practicing maladministration and there are unprofessional how come I pay one account twice </span></p>

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Replies (1)
Netcare
Netcare's reply21 Jun 2016, 05:58
Official

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.

The Netcare Customer Service Team