LB
Letitia B

1 reviews | Active since Mar 2009

03 Mar 2016, 08:04

Linmed - Bad Accounting Service and attitude

I have requested a statement or invoice from Linmed hospital the past two weeks and they seem to just ignore your requests, but the are very quick to hand you over to the lawyers for payment not made.<br> The last time I dealt with them I had a R300 outstanding & the lady that phoned was extremely RUDE & insisted that I must pay the amount immediately but yet they haven't send me a statement or invoice & the lady very rudely informed me that they don't send statements I must just pay the outstanding balance witch my Medical aid did not want to pay.<br>

0
Replies (1)
Netcare
Netcare's reply03 Mar 2016, 08:39
Official
Hello letitia1,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team