HE
Henrika E
1 reviews | Active since Feb 2015
08 Jan 2016, 07:32
Life threatening situation
On Friday evening at 21:11 a call was made to 082911 from *** by Mrs S Etzebeth this call was 1:33 long as can be verified by a screen shot photo.<br> We are still waiting for an ambulance and it is now 21/12/2015 @ 09:40.<br> the ambulance never arrived, I have sent e-mails to netcare customer service on three occasions asking for them to investigate and give me an answer, and up to now 08/01/2016 no response from their side
Helpful (0)
Replies (1)0
Replies (1)
Netcare's replyOfficial
08 Jan 2016, 08:21Hello Henrika85,
Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
Netcare's reply08 Jan 2016, 08:21
Official
Hello Henrika85,
Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,