LIES AND LIES AT CASUALTY RECEPTION

I a actually rating a ZERO. Why is your telephone number *** out of service? For a hospital this is a disgrace. The people at Casualty are so misleading. I need to know why did they provide false information to my daughter. Now we received a call to pay a certain amount to the hospital? Why did they not tell her that her medical aid is not covering the hospital instead they lie. I paid over R1600 cash at the hospital the person at Casualty said it is the money we pay on first casualty visit. Why did she not tell her that the medical is not covering the hospital instead she LI. and now there is still more money that needs to be paid. My daughter just got a call from your accounts offices in JHB