KK
Kgadi K

1 reviews | Active since Oct 2019

17 Feb 2015, 13:05

Letter of Demand

On the 29/05/2014, my Son ( Lehlohonolo Thato) was involved in a car accident, he was airlifted by NETCARE 24 HR EMERGENCY MEDICAL ASSISTANCE to Milpark Hospital . An account of about R29000 was billed to my Medical Aid Scheme and was settled. Later I received accounts from NETCARE which also delayed because of the prolonged Post Office strike.<br> When I contacted my Medical aid scheme, they indicated that the account was never sent to them. Now I need to find out why 2 different accounts of flying one patient to one destination, and why the account was never sent to the Medical aid scheme?<br> <br> Customer Number: ***<br> Case Number : ***<br> Amount : R4507.05<br> <br> Account Service Number: *** ( Tel no)

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Replies (1)
Netcare
Netcare's reply17 Feb 2015, 17:29
Official
Hello buang,

Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.

The Netcare Customer Service Team