1 reviews | Active since Jul 2016

21 Jul 2016, 20:19

Let's change the medical industry

<p>I have had enough of the medical industry. Between Unitas (specefically Robert Jordaan, aka "manager") and Drs Esterhuysen, Serfontein, Venter and Ass <- (probably reference to the people who treated me) and my past experience with Drs, it is clear that they are in it for the money and nothing else. They treat people like garbage and get away with it daily</p> <p> </p> <p>I thus want to request anyone whom reads this, to join me in changing the medical industry. If you are tired of being mis-diagnosed, mistreated and misused by Drs, then contact me at ********** and let's see how we can take on the medical industry togehter despite all their wealth and riches. I want to get all media involved and make sure no one else treated unfairly in the medical insdustry, whom is supposed to care for people. They blacklist you because you do no want to pay for a service which they could not sufficiently offer!?</p> <p> </p> <p>Anny way. I had a kidney stone + flu event last year which started at Medipark. 2nd, I went to Unitas ER and after I requested to be taken up in Hospital after Medipark could not help me, they refused. I ended up in ER again the next day, and again that evening after which they eventually decided that my symptoms qualified for hospital treatment. They claim my symptons were different each time; they weren't; the same symptoms, only elevated. I had to first fall down on my face in front of my 2-year old boy at home before they thought it OK to be serious enough.</p> <p> </p> <p>And, as I thought, here comes the Pathology bill. In summary, this was my experience with them</p> <p> </p> <p>- I was Neglected in the sense that, even though me as a person know my own body and have thus requested to be admitted into hospital, no action was taken to my call, and I was left to suffer until I eventually returned the third time with elevated symptoms and eventually was admitted as originally requested. Unitas was my SECOND stop as I was origjanlly treated in Medipark, Panorama Road, Centurion for Kidney Stones. This has been communicated to Dr Esterhuysen, Serfontein...<br />- I was Discarded in the sense that, I have made several attempts to contact Unitas in order to resolve this issue and have been blatantly discarded by Mr Robert Jordaan until I eventually included Viljoen Attorneys into the correspondence. Even after that, I have stated a question directly to Mr Jordaan which has still not been answered<br />- I was Disrespected in the sense that Dr Esterhuysen, Serfontein... has blatantly brought my concerns to a halt, because they simply do not want to spend any more time on it</p> <p> </p> <p>Please join me. Let's change the law that if a Dr is unable to correctly diagnose anc treat you, the follow up MUST be free or severly reduced. The consumer cannot keep paying for their mistakes,</p>

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Replies (1)
Netcare
Netcare's reply10 Aug 2016, 07:28
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0 ********** - 0860 Netcare.