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aw.peters aw.peters

1 reviews | Active since Mar 2017

09 May 2025, 14:37

Lack of transparency and accountability / Alberton Hospital

I am trying to obtain all the information related to my treatment in the Cathlab on the 29th of February 2024 in terms of the PAIA and am being given the run around, as they are aware that this is for a Medical Malpractice / Negligence Litigation. Despite even emailing the hospital manager and their customer service, I am getting incomplete information.

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Replies (5)
Netcare
Netcare's reply12 May 2025, 07:15
Official
Morning Andrew. I will escalate this to the relevant managers for follow up. Take care, Lynne.
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aw.peters aw.peters's update13 May 2025, 14:07
Reviewer Update
Good afternoon. Despite receiving an email, I have tried several times to phone to obtain the relevant information, but the person I was told to phone, doesn't answer.
I have also emailed informing them that I have tried calling them.
It is a simple request for the relevant information which should be on record.
I get the impression someone is stonewalling me.
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aw.peters aw.peters's update13 May 2025, 14:41
Reviewer Update
Thank you, I eventually got contacted and will collect the CD from the hospital.
Netcare
Netcare's reply14 May 2025, 07:21
Official
Fantastic news. Thank you for letting me know Andrew. All the best, Lynne. 
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aw.peters aw.peters's update14 May 2025, 16:02
Reviewer Update
I appear to have been misunderstood with regards to my request and the information on the CD is irrelevant to me. The details relevant to what happened to me in theatre on the 29th of February when the Electrophysiologist Cardiologist attempted to do an EP Study and Ablation and things went wrong as well as the details of the Anesthetist are still not available. It is relevant to my Medical Malpractice or Negligence claim and someone is being evasive.