AM
Americo M

1 reviews | Active since Aug 2015

13 Aug 2015, 10:12

LACK OF SERVICE

My wife and I recently found out that we had lost our first baby.<br> The gynaecologist told us that we could have the baby taken out on Sunday, but advised us that we should wait till Tuesday, as this is when she had other operations scheduled. We have since been advised that the operation should have been done on the same day as it could have caused other implications or leave my wife severely ill.<br> Firstly the nurse did not sterilise her finger correctly when taking blood.They left the blood pressure machine attached to my wife for hours,for no reason. On numerous occasions they asked us the same questions as to why we were there. Yet they, the nurses were inconsiderate due to the fact that we had just lost our first baby. After the operation, due to the anaesthetics my wife vomited all over the hospital bed. Nurses were made aware but they never cleaned it. My wife laid in her blood for 6 hours, even though we had advised the nurses numerous times. As for food, she was never offered anything to eat. She also had to clean herself.We complained and all we got was an email stating that they would follow up. We have heard nothing yet! We would advise anyone to stay away from this clinic

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Replies (1)
Netcare
Netcare's reply13 Aug 2015, 15:08
Official
Hello americom,


Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team