1 reviews | Active since Jul 2016
Lack of professionalism and mannerism of SERVEST staff
<p>I went to Linkwood on 29/07/2016 at 5pm to visit my lil sis who gave birth and without being aware that visiting hours have been implemented (The last time I was there was in 2014), the security ladies were very rude and NOT LADY-LIKE at all and were adamant to not let me in despite clearly seeing that there were numerous other visitors present in the ward, and told me to go away with my son and come back at 7:30pm.</p> <p>The mannerism and service of the SERVEST staff has declined to null from the time i was there previously in 2014.</p> <p>it is so sad that time, money and efforts were not taken into consideration and with such lack of empathy, they will surely lose customers.</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0 ********** - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0 ********** - 0860 Netcare.