1 reviews | Active since Nov 2015
Lack of experienced staff.
I spent 4hrs at casualties with my husbands daughter (6yrs old) who had stepped on a huge thorn that would not come out. The dr on duty took one look and said full anaesthetic would be needed. She left and came back, changed her mind and decided she should be admitted for surgery the next day by surgeon on duty. Because they stay in pretoria we requisted transfer. Bandage was placed, app made for next afternoon, and discharged with script. <br> Her mom picked her up with instructions from dr to keep her still and go to app the next day.<br> When they reached pretoria child was taken to casualties there as she was shivering from shock.<br> Dr gave her local anaesthetic and removed thorn. Dr was shocked at lack of treatment.In less than 2hrs she was home already and feeling alot better.<br> Terrible state our healthcare is in that a simple thorn requires full theatre.<br> Very disappointed at Linmed Benoni.
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Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
