JH
Jabu H

1 reviews | Active since Mar 2021

28 Jun 2024, 22:54

KINGSWAY HOSPITAL IS **********

Worse private hospital I've ever seen. It took them 3 days to change sheets for a very ill cancer patient. The patient was unable to breathe they couldn't even give the oxygen. They need to be told everything is a struggle with them. The white lady working in the oncology ward has no empathy at all she is very rude and always angry, very arrogant and gossip about patients relatives if they enquire about something. The urine potty was not removed next to hospital bed for days. They said they have the shortage of linen and they only change sheets if they are stained. The medication already paid for by medical aid when you take them with you they call you and ask you to bring those back and said they resend those to pharmacy for reuse. It's horrible they don't even communicate and give feedback about patients when you ask them questions they have no answers. This hospital is similar to government hospitals where services are free. Iam very disappointed with them

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Replies (1)
Netcare
Netcare's reply29 Jun 2024, 15:47
Official
Hello Jabu. We are sorry to hear that your family has had a poor experience in our hospital. We will pass your message on to the hospital’s management team. Tale care, Lynne.