KZ
Kams Z

1 reviews | Active since Jul 2022

07 Mar 2025, 17:40

Jan Netcare Olivedale Hosp Randburg Incompétence administrative and account staffs

Netcare Limited Sunninghill Crescent Office Park, I visited this hospital when my wife and I were in holiday in December 2023. I was admitted in ER after 4 h or so I was discharged, the receptionist asked us to pay a deposit of deposit and everything cash , which I did . Few month latter I got a call from a netcare agent that I had a balance that needed to be transfer back to me since I paid everything in advance with my credit card. And did not use up all the found . My expenses with them : Dis-chem Boskruin Johannesburg 340.00 medication

11 Jan Netcare Olivedale Hosp Randburg 1 000.00 for the injection the doctor gave

11 Jan Vermaak And Vennote Pretoria 1 784.16 for thé deposit

Now I get an email from *** that I am owe you them 1320. I have ask for the statement of the account it has never been given me I email *** , she simply just forwarded the email to account and forget about it . *** and *** They never respond .

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Replies (1)
Netcare
Netcare's reply10 Mar 2025, 09:00
Official
Morning Kams. Thank you for reaching out to us with your concerns. I am forwarding this to the relevant managers for follow up. Take care, Lynne.