1 reviews | Active since Apr 2010
ITC listed due poor administration Kingsway hospital
<p>I was admitted in 2014. In 2015 I received a call stating that i there is an outstanding money on my account, I referred the mater to Discovery medical aid and I was told that the hospital need to submit proof of my stay in the hospital and they didn't, I kept on going in circles around this. I was told that the case manager that was responsible for my account had left the organisation. Now im being defaulted on ITC yet netcare staff had poor admin s****s.</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.