Insensitivity of a staff member

My friend got a dreadful call in the early hours of the morning from a Netcare Umhlanga Hospital staff member on news that her dearest mother had passed on. They divulged the news however the caller instead of letting her take in the news she goes and asks her where to put the body, like seriously how insensitive.<br> <br> I am really appalled at the manner they handled the situation. No family member should have to be bombarded with such a question seconds after being told that they have lost a loved one...<br> <br> Really saddened that this happened to my friend and felt the need to share my utter disappointment!!!