Incorrect bill being disputed for 2013

Hello, <br> <br> I am disputing the following: <br> <br> Please be advised the R205.00 charged back in July 2013 does not apply for the following reasons-<br> <br> When you with Discovery key-care plus the moment you get admitted, the R205.00 admission fee falls away.<br> <br> In July 2013 Kenzo-lee Amos was admitted for the Respiratory virus from the 8th-13th July 2013. <br> <br> I have not been informed for the past 3 years about this bill. <br> Please provide me with feedback soonest. <br> <br> I spoke to Heidie in the accounts department and the more i explained why i want to dispute it the more she over talked me and also i asked for her managers email address she utterly refused to give it to me and had a stink attitude and when i asked can i explain she did not give me a chance to explain and I want Hospitals accounts manager to call me no one else and I will not conversate with Heidie again at all. Your hospital service has seriously down graded heavily, from service at accounts. i will rather go to melomed from now on but want this bill issue to be sorted ASAP with no return to this hopeless hospital with ****py service, no parking and arrogant accounts people.