NM
Nonhlanhla M

1 reviews | Active since Sept 2015

16 Sept 2015, 13:32

INCONSIDERATE BUNCH

After having complained to netcare following my registration, I was told to request a quotation for cancelation so I could get my money back as I will not be able to attend classes as:1. im pregnant,2. I WASNT INFORMED THAT I HAVE BEEN REREGISTERED though they claim an sms was sent. I SENT THAT EMAIL ONLY TO BE TOLD DAYS LATER THAT I WOULD BE GETTING MY MONEY BACK AND SHOULD I NEED TO REREGISTER AGAIN I WILL HAVE TO PAY AGAIN, NETCARE is really unfair and making money out of other peoples misfortunes. I am now forced to attend classes and im 9months pregnant ,just so that I don't loose my money, do they expect me to attend classes with a new born baby as well??? Why tell me to request a quote with a cancel fee if they know that I wont have the rest of my money back??? is this how they gain they bonuses. REALLY ****ED - I WOULD NEVER EVER RECOMMEND NETCARE NOR OLG FOR ANYTHING TO ANYONE. ALL I WANT NOW IS MY MONEY BACK-SICK OF THIS ******* NOW!!!!!!

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Replies (1)
Netcare
Netcare's reply16 Sept 2015, 14:41
Official
Hello Annonymousm,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team

Best regards,