*********** STAFF

I AM UTTERLY DISGUSTED BY THE NETCARE ACCOUNTS DEPARTMENT. I AM CURRENTLY WITH DISCOVERY MEDICAL AID. I HAS TRIED WITHOUT SUCCESS TO GET SOMEONE IN THE ACCOUNTS DEPARTMENT TO TAKE ME SERIOUSLY AND HANDLE MY COMPLAINT PROPERLY. I AM HIGHLY IRATE BECAUSE I WAS TAKEN TO HOSPITAL USING THIS AMBULANCE SERVICE, EVERYTHING WAS TO BE TAKEN CARE OF BY MY MEDICAL AID. NETCARE KEEPS SENDING ME THREATENING LETTERS OF DEMAND YET THE FAULT IS WITH NETCARE NOT CORRECTING SOME REFERENCE NUMBER. EVERY TIME I PHONE I GET TOLD SOMEONE WILL SORT IT OUT. DISCOVERY SAID THEY WILL NOT HONOUR THE CLAIM AFTER THIS MONTH END (FEBRUARY) WHICH MAKES ME FURIOUS BECAUSE I WILL BE HELD LIABLE. CAN SOMEONE WHO KNOWS WHAT THEY ARE DOING CALL ME TO RECTIFY THIS MATTER URGENTLY!!!