1 reviews | Active since Apr 2010
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Yesterday I received an sms from Eurica advised him that I have a balance of R380 outstanding I called her advising her that to my record the account is settled as she posted a letter to me 30/11/2015 showing a balance and of R896.53 which I made a transfer in December and I advised her will send her the letter which I emailed her today.I called to find out if she received the letter she confirm she did and she will call me back as she would like to look into.<br> She never called me back she asked someone to call me that NETCARE made an error on their side.Now as I client why am I being penalise FOR YOUR STAFF ERROR as I've got the letter showing my balance and the proof of payment that we made.
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,