Incompetance from netcare accounts departments !

I had an emergency c section done at Netcare Garden City hospital.Just before going in for surgery on sunday 09 December 2018, the accounts department came to me demanding that I pay R26000 upfront as they could not reach my medical scheme for a authorisation number. Eventualy they accepted that I go into theatre with the being that the get auth numbers on the monday as it was emergency. After the baby was born he was put in Icu where another male came to me and told me I had to pay R100000 upfront for Icu costs again because they could not get an auth number immediately.The following day I went to speak to a manager regarding the issue and she said that the accounts dept was wrong to come to me in the first place.After this I started recieving bills which the medical aid kept rejecting because the accounts dept did not request auth. I have emailed and phoned the hospital multiple times to update the accounts with auth numbers and also with the days that we were in hospital.Eventualy after about 2 months they managed to get an authorisation for my baby's icu stay and resubmitted the icu bills to the medical. The medical aid , myself and my broker made contact to the hospital requesting certain codes to be changed as they were wrong in the first place and nothing happened. 6 Months down the line my medical recieved a new icu bill where an amount of approx R12000 has been added and only then correct codes were sent through.With any medical aid they only accept bills up to 4 months after treatment date which all accounts departments know.This matter was raised with them and still we have not recieved amy feedback from thier side. This unacceptable for any company or place to do. I will never use or support a netcare hospital or network again.