1 reviews | Active since Nov 2011
incident
On the 23rd of Dec 2015 I fell at height around 9am and wad rushed to kingsway hospital casualty centre and was attended by a GP that was on shift. She had asked where I felt pain and mentioned that the top part of my right hand was extremely painful and the bottom was numb and couldn't make it sit or stand straight. She sent me to x-rays and report came back and they told me I had no fracture and should be grateful it's a soft tissue and they put a back slab for support and to come follow up on the 27th of Dec. During the waiting period I was feeling excruciating pain I couldn't sleep and when I went on the 27th for a follow doc on call sent for x-rays and found I had a fracture on my right humerus and needed an operation.... how can a doctor be so negligent and wrongly diagnose a patient.... very disappointed and will never refer anyone to that hospital.
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Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
Best regards,
