YV
Yvonne V
1 reviews | Active since Mar 2009
17 Feb 2016, 15:59
Im sure public service is much more efficient
Im writing this complaint from my hospital bed which I was discharged from around or before1pm and the time now is about 3h55 waiting for medication from I don't know where. When I ask the response from staff is im not the only one and I must sit on my bed and wait. Mind you I was admitted around 8pm and was sent to room around 10h30 but only saw the doctor around 12 the following morning. As I lay in this bed watching the nurses with such unfriendly and almost irratable attitude. Even heard the one saying that the other nurse must stop answering a patient when she enquired about what medication was put in drip. Im utterly disgusted is this in preperation for National Health system or what?
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Netcare's replyOfficial
18 Feb 2016, 07:38Hello yvonnev,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply18 Feb 2016, 07:38
Official
Hello yvonnev,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team