********

i had been to the hospital for treatment, they were very good with taking care of me. when it came to the bill, i had two bills, one from the hospital, which i paid and one from the lab which i was told about by one of the staff, i do not know her name, colored lady, i had asked her to please email me the invoice as soon as it comes, 3 weeks went by and nothing, so i went back to check and the same lady told me nothing had come through and she will email me as soon as she gets it and asked for my email again cause she obviously lost it. i had got nothing until this very moment, Monday 19 July 10 am so i call the debt collectors they handed me over to, note i have no idea what it was about, the lady tells me i have not paid, so i explained to her and she said i should call the hospital, which i did, a lady called LIN answered, was extremely rude, just started talking as i was explaining, then 5 times in a row was transferred back to her and she would just keep saying hold for accounts department in a very rude tone, my perception is she was doing it intentionally cause they messed up. this is extremely wrong.