I was hurt by a nurse inside a hospital

I was at Netcare fermina today and an off duty nurse came interrupted the conversation in was having with a nurse in charge of the well being of my new born baby, on top of it she hurt me with a rolling church and when I tell her that she hurt me she demonstrated the highest level of disrespect again and even called me bhuti and waved her hand on my face and left. Is this how you treat people in distress? Something really needs to be done