KM
Kalanyane M

1 reviews | Active since Aug 2013

16 May 2015, 03:35

I GUESS NETCARE CALL IT SERVICE I CALL DISSERVICE

I thought about keeping quiet and walk away after Netcare Waterfall City disservice, but then culture of disservice gets entrenched. I walked into the emergency unit, 16 May 2015 around 01:30 am with my 10 month old son in my hands because I needed help. It being an emergency unit one will expect a sense of urgency when being attended to, only to learn in this case is a mere placard from the service I got.<br> <br> I GUESS NETCARE CALL IT SERVICE I CALL DISSERVICE

0
Replies (1)
Netcare
Netcare's reply18 May 2015, 16:35
Official
Hello Kgonnye,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team