Hospital network thinks we are idiots.
I used their after hours trauma facility a few weeks ago. They told me that I wasnt covered by their scheme but also not allowed to leave as my heart rate was way to erratic. Now I receive an sms (Not even an account) stating I must make a deposit in such an account. With a reference number. I Phoned N1 Netcare hospital and was told they dont send accounts anymore just sms's. What nonsense is this. So every sms some random person can send me I have i must assume is to be truthfull and just pay pay pay. Tried to put me throught to accounts but they already left. It isnt even 4 pm yet. Im not paying a single account until i receive a statement with their letterhead and details on it.
Good Afternoon
Thank you for raising your concern. We can confirm that we will pass this matter on to the team at the Central Debtors Department, a member of which will contact you shortly.
In the interim you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***
Sincerely
The Netcare Customer Service Team
Good Afternoon
Thank you for raising your concern. We can confirm that we will pass this matter on to the team at the Central Debtors Department, a member of which will contact you shortly.
In the interim you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***
Sincerely
The Netcare Customer Service Team