Hospital Negligence

Yoooooh I’m so defeated. As I write this I’m heartbroken, disappointed, in pain, and mentally frustrate. I came to the hospital Sunday evening, my ankle was sore couldn’t walk due to injury. I was seen by a casualty Dr who instructed X-rays, he confirmed everything is fine I can go back home and come back after 5 days for a check up. They put on a slap on my sore ankle and covered it with a bandage. The following day which was Monday I started feeling this excruciating pain on my sore ankle, the pain got worse and worse and to my surprise I was expecting to feel better since I had been seen by a medical Dr who confirmed everything is fine. Today Wednesday ( 3 days later) I was waken by a call from one of the Dr’s in Garden City hospital whom instructed me to come back to the hospital he said he relooked at my Xray and saw my ankle is broken there’s a fructure , I wasn’t surprised as I mentioned earlier the pain wasn’t getting better. I was frustrated to hear this after 3 days . Like why was I **** to? How come did the initial Dr didn’t pick up the broken bone? How did he discharge me knowing his risking me to lose my foot ?

I went back to the hospital and arrived there at 12:25 pm today. The Bones Specialist came to see me and he was not impressed with the swelling and how bad the fracture looked he then advised I should be admitted. All of this was confirmed around 13:00 pm… I was in causality till 20:00pm … the sister that was responsible for me said they are looking for the bed… they only for the administrator to come at my cubicle at 17: 30 to tell me the authorisation from medical aid is still pending so they can’t admit me or I’ll have to signed the consent or agreement that should the medical aid not pay for my hospital stay ill be liable for the payment.

Tell me why was authorisation requested at 16:30 knowing very well medical aid offices closes at 17:00. I mean admission was confirmed by the Dr at 13:00pm when I asked the admin this question he became so agitated with me and very rude. I had to leave the hospital and go back home again with a painful swollen foot. I don’t know what’s gonna happen next will they end up saying my foot need to be amputated?

At this point I feel like public hospitals would’ve done me justice if I went there than wasting my money time with these stupid private hospitals.

They are very negligent and I’m going to take this further should they want to bill me again for their mistake. I’m so annoyed and in pain if I die from this excruciating pain I want the world to know how bad your service is !!!!!